Privacy Page

Website Terms and Conditions

Terms and Conditions (“Terms”) for domain PolyVerba.com

Last updated: 1st January 2020

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the https://www.PolyVerba.com website and operated by PolyVerba Limited

Introduction

These terms and conditions govern your use of our website; Polyverba.com by using our website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.

Who are we?

Company Name: Polyverba Limited

What We Do: PolyVerba are a specialist multilingual marketing agency, focussed on generating new business within international & home markets, for our UK and overseas partners. Our core specialities include multilingual tele marketing, SEO, social media management, we will grow your business.

Address:  20 – 22 Wenlock Road London, England N17GU

Email: admin@polyverba.com

Telephone: 0208 058 9989

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Purchases

If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your Name, Business Name, Business Address and further contact information which will be used to process your order.

Subscriptions

Some parts of the Service are billed on a subscription basis (“Subscription(s)”). You will be billed in advance on a recurring payment process.

Content

Our website allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material (“Content”). You are responsible for the content you post and share.

Links To Other Web Sites

Our website may contain links to third-party web sites or services that are not owned or controlled by Polyverba Limited.

Polyverba Limited has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that PolyVerba shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

Cookies

This website uses cookies to ensure you get the best experience on our site and to provide a comment feature. To analyze our traffic, we use basic Google Analytics implementation with anonymized data. If you continue without changing your settings, we’ll assume that you are happy to receive all cookies on the Polyverba website. To understand more about how we use cookies, or for information on how to change your cookie settings, please see our privacy policy in this section of the website.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us

If you have any questions about these Terms, please contact us using the contact us section of these terms.

How can you contact us?

If we have contacted you in error and is you want to opt out of future direct marketing or to discuss how we use your personal data along with any issues regarding the website please see the following.

  • Follow the unsubscribe instructions in the last marketing message you received to no longer receive any marketing messages.
  • Send an email to admin@polyverba.com
  • Call us on: 0208 058 9989
  • Send a letter to our company address: PolyVerba Ltd, 20 – 22 Wenlock Road London, England N1 7GU

Privacy Policy

Hello!

If you came here, it must mean that you value your privacy. We understand this perfectly, that’s why we have prepared this document for you. Here you will read about the rules for processing personal data and the use of cookies in connection with the use of the PolyVerba Website

The administrator of the website is PolyVerba Technical Team, 16 Castle Blvd, Nottingham NG7 1FL.  Telephone:  020 8058 9989

If you have any questions regarding our Privacy Policy remember that you can contact us in writing via e-mail to admin@PolyVerba.com

Abbreviated version – key Information

Here at Polyverba we sincerely care about your valuable privacy and your time. That is why we have prepared a short version of the most important rules related to privacy protection.

  • By creating a user account, editing your profile, placing orders, subscribing to the newsletter, submitting a complaint or simply contacting us, you provide us with information about you that includes your personal data. We guarantee that your data will remain confidential, secure and will not be made available to any third party without your explicit consent.
  • We use Google Analytics tools that collect anonymous information about your visits to the website such as the subpages that you have viewed, the time you spent on the website or the transitions between individual subpages. For this purpose, Google LLC cookies are used for the Google Analytics service.
  • We use MailChimp mailing system which involves the use of Rocket Science Ltd cookies for the MailChimp service.
  • We use first-party cookies, so you can comfortably use the site, shop without issues and receive support.

If the above information is not enough for you, you will find further details below.

Personal data

The Administrator of your personal data, in accordance with the Act on the Protection of personal data, PolyVerba Technical Team, 16 Castle Blvd, Nottingham NG7 1FL.  Telephone:  020 8058 9989

Purposes, legal bases and specified period of personal data processing are described separately for each purpose of data processing (see the provisions below for a detailed description of the different purposes of data processing).

You have the following rights concerning our processing of your personal data:

  1. the right to request access to your personal data as well as its rectification, removal or restriction of processing,
  2. the right to object to the processing,
  3. the right to transfer data,
  4. the right to withdraw consent for the processing of personal data for a specific purpose, if such consent has been previously given,
  5. the right to bring a complaint to the supervisory authority in connection with the processing of personal data.

The above mentioned rights can be exercised in accordance with the rules described in art. 16 – 21 of GDPR, by writing us an e-mail to the address Admin@PolyVerba.com We may refuse to exercise certain rights from those indicated above in a situation where the implementation of a given right would be in conflict with the legitimate purpose of the data we process. For example, we may refuse to delete personal data specified in your order until the expiry of the limitation period for claims under the concluded contract.

Providing personal data is always voluntary, but necessary in order to create an account, place an order, sign up for a newsletter, make a complaint or contact us.

We guarantee the confidentiality of any personal data made available to us. We ensure that all security measures and personal data protection required by provisions of the Act on the Protection of personal data are taken. Personal data is collected with due diligence and adequately protected against access by unauthorized persons.

We entrust the processing of personal data to the following entities:

  1. Google LLC
  2. Rocket Science Group in order to use the MailChimp mailing system.
  3. SiteGround for the purpose of Hosing data files

All entities entrusted with the processing of personal data guarantee the use of adequate security measures and personal data protection required by law.

In connection with the use of the MailChimp system, personal data is transferred to a third country (USA). Don’t worry though. The MailChimp system provider joined Privacy Shield programme, which means that it guarantees an adequate level of protection of personal data required by European regulations.

User account. By creating a user account, you must provide your basic data.

You can modify data included in your account at any time using the options available after logging in to your account.

The legal basis for the processing of personal data included in your account is the performance of the contract on maintaining user’s account, which is concluded with the administrator on the basis of the Terms of Service.

Data included in your account is processed for the period of your account activity, that is, for the duration of the contract on maintaining user’s account referred to above. You can delete your account at any time, which will also result in the removal of your personal data from the database. However, remember that deleting your account does not result in the removal of your placed orders’ details.

Placing an order. When placing an order, you must provide data necessary to complete the order.

The legal basis for the processing of your personal data included in your account is the performance of the contract, which is concluded with the administrator on the basis of the Terms of Service.

The data provided in the order form will be stored in the database and will be stored there until the expiry of the limitation period for claims under the concluded contract. Each order is recorded in the database as a separate item.

Payment for the order is made via PayPal. In this regard, PayPal is an independent personal data administrator.

It is also secured by additional measures, such as Two Factor Authentication (2FA) techniques.

Invoices. If we issue an invoice for the placed order, we process your data to the extent necessary to issue the invoice. In this case, the legal basis for the processing of your personal data is the fulfilment of the legal obligation to issue the invoice. In addition, all issued invoices are included in the accounting documentation. As a result your, the data will be processed as part of this documentation for the period required by law.

Complaints. If you submit a complaint, you provide us with data contained therein. We process this data in order to complete the complaint procedure.

In this case, the legal basis for the processing of your personal data is the fulfilment of our legal obligations related to the complaint procedure.

Newsletter. By subscribing to the newsletter, you provide us with your personal data such as your name and e-mail address. We process this data in order to send you the newsletter.

In this case, the legal basis for the processing of your personal data is your consent expressed by selecting an adequate check box when subscribing to the newsletter.

The data provided in the newsletter subscription form will be stored in the mailing system database for the duration of the website activity, unless you decide not to receive the newsletter which will result in deleting the data from the database.

E-mail contact. By contacting us through e-mail, you provide us with your e-mail address which shall be associated with the sender. What is more, in the message you can include other personal information.

In this case, the legal basis for the processing of personal data is your consent resulting from initiating contact with us.

Your personal data provided as part of an e-mail is processed only to respond to your inquiry. The content of the correspondence may be archived.

Cookies and tracking technologies

Our website, like almost all other websites, uses cookies to provide you with the best browsing experience.

Cookies are small pieces of text information stored on your end device (computer, tablet, smartphone) that can be read by our ICT system.

Cookies allow us to:

  • ensure the proper and expected functioning of the website,
  • remember you logging into your account each time you visit the website,
  • remember your settings during and between visits to the site,
  • ensure proper functioning of the support and sales process,
  • improve the speed and security of the website,
  • use analytical tools,
  • protect the site from abusive automated crawling and spam,
  • use comments system,
  • use marketing tools.

More details can be found below.

Agreeing to cookies. When you visit the website for the first time, you are shown a message about the use of cookies. Accepting and closing this message means that you agree to the use of cookies in accordance with the provisions of this privacy policy. You can always withdraw your consent by deleting cookies and changing cookie settings in your browser. However, remember that disabling cookies may cause difficulties in using our website as well as many other websites that use cookies.

First-party cookies. There are two types of cookies: first-party cookies and third-party cookies. We use first-party cookies in order to ensure proper functionality of the website, and for the following purposes:

  • proper operation of the cart and the ordering process,
  • determining if you are logged in or not,
  • remembering your login,
  • recording the acceptance of the Terms of Service,
  • providing support.

Third-party cookies. Our website, like most of today’s websites, uses functions provided by third parties which involve the use of third-party cookies. The use of these types of files is described below.

Analysis and statistics. We use cookies to track website statistics, such as number of visitors, the type of operating system and of the web browser used to browse the website, time spent on the website, visited subpages, etc. For this purpose we use Google Analytics. In this regard, collected information is completely anonymous and does not allow your identification. For this purpose, Google LLC cookies are used for the Google Analytics service.

The use of Google Analytics services involves the implementation of the tracking code provided by Google into our website’s code This code is based on cookies but may also use other tracking technologies.

Please note that our website initializes Google Analytics with the setting anonymizeIpThis guarantees anonymized data collection by masking the last part of your IP address.

Details related to the use of information collected by Google as part of our use of Google Analytics as part of our site can be found here: https://www.google.com/intl/pl/policies/privacy/partners/.

Payment system. We use PayPal payment system. PayPal is not integrated with the Website. The payment is made entirely via PayPal service.

Marketing tools. We use MailChimp mailing system. As a result, Rocket Science Group cookies are used in connection for the MailChimp service.

Server logs

Use of the Website involves sending queries to the server on which the Website is hosted. Each query sent to the server is stored in server logs.

Logs include User’s IP address, server date and time, browser and operating system information. Logs are saved and stored on the server.

Data stored in the server logs is not associated with specific entities using the Website and is not used by the Administrator to identify any User.

Server logs are stored solely for the purposes of administration of the Website. Their content is not revealed to any other entity beside persons authorized to administer the server.

PolyVerba Limited

PolyVerba is your complete business solution to reaching new customers our services include Global Telemarketing, Digital Marketing, and Customer Acquisition.
PolyVerba Limited
PolyVerba Limited, 16 Castle Boulivard, Nottingham NG7 1FL
020 8058 9989